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Preparing to take the TestGenius assessments
I'm taking a TestGenius test soon. Do you have resources to help me prepare?
TestGenius Skills Tests To Sample At Home
NOTE: These tests are not scored and the results will not be available to you. The purpose of the practice test is to allow you to ensure that your device and operating systems are ready and able to conduct an actual TestGenius test session.
Public-Safety Dispatcher / Calltaker Applicant Resources
While CritiCall is a software program used by agencies to test applicants before they are hired, we do not offer a software solution catered specifically to job applicants. For training and industry information, we recommend you investigate the websites of the leading industry organizations.
Leading Industry Associations:
- APCO International – Association of Public-Safety Communications Officials
- IAED – International Academics of Emergency Dispatch
- NENA – National Emergency Number Association
- The Academy – South Bay Regional Public-Safety Training Consortium
- NECI – National Emergency Communications Institute
CritiCall Candidate Resources:
- CritiCall Candidate Test Preparation Guide (PDF)
- CritiCall and the Dispatcher Applicant Frequently Asked Questions (FAQs)
- Sample Test Battery (Keyboarding, Proofreading, and Spelling)
- Sample Test (Keyboarding Only)
- Sample Test (Proofreading Only)
- Sample Test (Spelling Only)
Additional Resources:
- Data Entry Practice Test created by Karen Freeman-Smith *Note: This tool was created by dispatcher applicant Karen Freeman-Smith for her personal use and as a resource for her blog readers. CritiCall 911 or Biddle Consulting Group did not participate in its development.
- 911 Dispatcher Education and Career Information *Note: This website link has been provided as a resource for dispatcher job applicants and is independent of CritiCall and Biddle Consulting Group, Inc., altogether.
- 911 Dispatcher Orientation Video by Gateway Technical College
- WECT News. New Hanover County 911: a WECT News 6 Feature Story & Video