During the Test

Answers to issues that may occur while taking the TestGenius test

• Error posting data message
• Safari - audio doesn't play
• Data entry - display issue
• My test froze while I was taking the exam
• Can I pause the test?
• Accidental test submission
• My test keeps getting stuck on a loading screen.
• Parts of the exam are covering up the test.
• Need to get back into my exam
• Can't share my screen when asked to while testing
• The Microsoft Office exam is zoomed in too much
• My Mac computer is not allowing me to share my screen
• I get an error message when taking my test
• Kicked out of the test