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Error posting data message

I am taking my test and received an "error posting data" message. What should I do?

If you have received an "error posting data" message, follow the steps below:

  1. Close the browser window that you are testing in. 
  2. Open your test invitation email and click on the test link to re-open the test in a new browser tab or window. When you click on the test link in the email, you will be taken back to where you left off in the test.
  3. Proceed with taking the test and submit it when complete.
  4. You can reach out to TestGenius Technical Support to confirm that your test was completed. While we are unable to tell you your score, we can verify if a test record has been submitted.

If you go through these steps and still experience the error posting data issue, please contact TestGenius Technical Support.