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Data entry - display issue

I am taking the Data Entry exam and the emergency box is covering up parts of the exam. How do I fix this issue?

The issue is due to the computer screen size you use when taking your exam. You will want to check your computer's Scaling and Resolution:

For Windows Computers:

  1. Click on the "Start menu" button from your computer's Taskbar
  2. Click on the "Settings" tab
  3. Click on "System"
  4. Click on Display
  5. Scroll down to "Scale and Layout"

 

For Mac Computer:

  1. Click on the Apple menu icon
  2. Go to System Settings
  3. Click on Display
  4. The resolution will be displayed under the computer image next to "Looks like..."

 

For Chromebooks:

  1. Click on the clock in the bottom right corner of your screen
  2. Click the gear icon (Settings)
  3. In the Settings menu, click on Device
  4. Select Displays
  5. Look for the "Display Size" section.
  6. The resolution is usually displayed in the format "Width x Height" (e.g., 1366 x 768)

 

This will tell you your computer's scale and layout. You will want to ensure that your computer's Resolution is at least 1440 x 900, and your Scaling is at 100%

An alternative option is to adjust the zoom within your browser to 75 - 90%. This will allow the test to display correctly while taking the exam. Below are instructions on how to adjust your Zoom in your browser:

 

Refer to the instructions below for adjusting the zoom within your browser:

Chrome/Edge:

  1. Click on the three vertical dots in the right-hand corner of the browser.
    1-browser mag
  2. Go down to zoom settings.
  3. Click on (-) or  (+) to readjust the size of the screen.
    2-browser mag

Firefox:

  1. Click on the three horizontal lines in the right-hand corner of the browser.
    1ff-browsermag
  2. Go down to zoom settings.
  3. Click on (-) or  (+) to readjust the size of the screen.
    Zoom in or Out

Safari (for Apple/Mac)

  1. Click and hold down the "Command" key on your keyboard. While holding down the "Command" key, click the (-) key to zoom out or the (+) to zoom in.
    mac keyboard

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