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Where do I go for TestGenius/Criticall testing?
Where do I test? How do I get my testing link?
The testing is generally hosted and scheduled by the hiring department or agency. They will send an email inviting you to test either remotely or locally for a position within their organization.
For many agencies in California's Bay Area, The Academy hosts CritiCall testing monthly. These results are shared with several agencies local to the Bay Area in California only. Go to the link below and scroll down to the CritiCall Testing section to register:
https://theacademy.ca.gov/tests
If you need further assistance with TestGenius, please contact us!
Technical Support:
- Hours:
Monday - Friday 7am-8pm Pacific Time
Saturday - Sunday 9am-7pm Pacific Time - Phone:(800) 999-0438, press '2'
Our support team works remotely, so please leave a message when you call.
They are not able to answer your call directly, but are notified as soon as you leave a message. - Email:support@biddle.com
- Chat:Click here to chat with a support agent